In the ever-evolving vistas of e-commerce, staying ahead of the curve will be pivotal. In recent years, the e-retail world of fashion has witnessed a remarkable transformation, driven in no small part by Visual Artificial Intelligence (Visual AI).
Every company is evolving fast to stay relevant to the trends and improve the shopping experience for their consumers. Keeping up with the innovations of today has now become a business imperative. So, let’s explore some of the trends that will reshape the e-retail avenue of the fashion industry in the near future.
1. Personalization Can Make You Standout
Most trends show that people want more digital access, especially since the pandemic. Hence, understanding and predicting customer needs is going to be crucial in creating a differentiated e-retail experience. Research by Shopify shows that 44% of customers are okay with their information being used for the curation of personalized offers.
Making the e-retail experience exclusive for customers can encompass a multi-faceted approach, starting right from targeted ads, and customized email offers to ensuring their searches yield accurate results. Research by Epsilon has confirmed that 80% of customers prefer brands that prioritize personalization. A crucial aspect of this is enabling customers to shop using visual search. Visual search can not only enhance personalization but also help in shortening the path to gratification.
Photo by Karolina Grabowska
2. AI-Driven Fashion Styling and Smart Recommendation
Data analytics have made significant advancements in recent years, allowing companies to understand their consumers and the distinct patterns of their purchases with precision. According to the Retail Trends Playbook 2020 (a report by PSFK in partnership with Microsoft), Experiential e-commerce is one of the top trends in fashion retail. This indicates that the brands must create a complete virtual experience and look at their e-retail experience as a product itself. This change in approach will increase the likelihood of customers’ return to their websites significantly.
An AI trend that fashion e-retail companies should consider investing in is Smart Recommendation. This technology can specifically predict, visualize, and recommend styles based on your customer’s unique preferences, adding visceral dimensions to their virtual shopping. With this technology, brands can also provide a virtual stylist to every customer who can give them expert and trendy recommendations. These features will not only add to the positive perception of the brand but also the overall experience.
This kind of transformation looks daunting, but it is achievable with the right technology partner. Get in touch with us today to see ViSenze’s smart recommendations in action.
3. Image or Text: Make Your Search Bar Interesting with Visual AI
Text-based search deciphers text commands and provides customers with visual options for their search inputs. At this inflection point, it is time for brands to look at an upgrade for their existing ‘search’ model.
Image-enabled search is slated to be the next big thing, capable of enhancing experiential e-commerce value for brands. As per the reports, Pinterest Lens visual searches hit 600 million in just a year since its launch in 2017, with a record-breaking 140% upward spike. Big tech companies like Amazon and Google have already made them the key parts of their search engines. This shift has been long coming and finally, it is here for the better.
According to the Baymard Institute research, 71% of sites require their users to search by the exact same product type jargon that the site uses. The requirement of such specificity for a simple search often leads customers to lose out on finding the products they want.
Image-based searches backed with visual AI are capable of recognizing colors, patterns, and textures. Additionally, they can yield accurate analysis and results for all things fashion.
Here’s Why Image Searches Are Better Than Text Searches
In addition to personalization, and enhanced e-retail experience, there are other interesting aspects where visual AI can play a crucial role. Here’s a look at a few of them:
In A Nutshell
According to a 2023 McKinsey article, AI can add $150 to 275 billion to the apparel, fashion, and luxury sectors’ operating profits in the next three to five years. Leveling up with AI is going to be crucial for both business and profit. Visual AI has evidently ushered in a new era for fashion e-retail. It offers exciting opportunities to improve experiences, reduce returns, and gain a business edge. Additionally, with the right technology partner, businesses of all sizes can integrate state-of-the-art features. These include visual search and smart recommendation into their online offerings and keep their customers happy. If the signs are to be believed, the future of fashion e-commerce seems all-encompassing. This is with more of everything- indulgence, experience, and of course, fashion. Get in touch with us to embrace the future of visual AI and witness the remarkable results it can deliver.