This global sportswear brand operates via offline and online stores and provides a full range of apparel and gear for multiple sports. Challenges Global sportswear brand wanted to engage consumers[…]
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This global luxury house owns multiple fashion brands under its portfolio and operates heavily via their offline stores. Challenges The client faced challenges managing consumer queries around product information in[…]
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This global luxury brand, known for their glamorous and classic fashion apparel collection, operates hundreds of offline stores globally. They hold themselves accountable to very high standards when it comes[…]
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This global brand, a household name in the sportswear category, is known for its digital transformation using innovative and emerging technologies to drive a superior consumer experience within their app[…]
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This global online retailer sells hundreds of fashion/cosmetic brands, delivers globally, and is known for being innovative in the e-commerce space. The retailer has a chatbot integrated within Facebook Messenger[…]
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This global fashion retailer has a chatbot integrated within their website to assist shoppers with any service related queries and issues. Challenges Customer NPS Query Resolution Time Team Productivity They[…]
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Rakuten Ichiba is the largest e-commerce site in Japan and is among the largest in the world. The online giant offers more than 100 million products from about 40,000 merchants[…]
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UNIQLO trusts ViSenze for delivering a seamless visual search experience to millions of online shoppers. UNIQLO is a leading global fashion designer, manufacturer, and retailer. The company generated annual revenue[…]
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VVIC is a leading B2B platform in China that connects thousands of fashion wholesalers, suppliers and retailers. VVIC improved platform user experience and engagement by implementing automated image quality management[…]
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